Effective Date: 8 June 2025
Last Updated: 8 June 2025
Introduction
At Young Star Defence Academy, we believe that the trust of every student and parent who reaches out to us is the foundation of everything we do. Whether you are exploring our Sainik School coaching programmes, enquiring about AISSEE preparation, or registering your child for our defence exam coaching courses, you share personal information with us — and we take that responsibility seriously.
This Privacy Policy explains in clear, straightforward language what information we collect from you when you visit our website at youngstardefenceacademy.com, submit an enquiry or admission form, interact with us over phone or WhatsApp, or use any of our services. It also explains how we use that information, how we protect it, and what rights you have over it.
Young Star Defence Academy is headquartered in Amritsar, Punjab, with branches in Chandigarh and Kapurthala. We are dedicated to preparing students for competitive defence entrance examinations including the All India Sainik Schools Entrance Examination (AISSEE), Rashtriya Indian Military College (RIMC), Rashtriya Military Schools (RMS), and NDA Foundation programmes. In delivering these services, we may collect and process information about students, parents, guardians, and general website visitors.
By using our website or submitting any form or enquiry to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please do not submit your personal details through our website or forms.
We encourage you to read this policy in full. If you have any questions, our contact details are provided at the end of this document.
Information We Collect
Personal Information
When you or your child interacts with Young Star Defence Academy — whether through an admission enquiry, a registration form, a counselling request, or direct communication — we may collect the following personal information:
- Student’s full name
- Parent’s or guardian’s full name
- Email address (of parent, guardian, or student where applicable)
- Mobile number
- Residential address (city, state, and pin code)
- Date of birth of the student
- Current class or standard studying in
- School name and board affiliation
- Target examination (e.g. AISSEE, RIMC, RMS, NDA Foundation)
- Previous academic performance or mark sheets where submitted
- Preferred branch or centre for coaching
- Details submitted during the admission or enrolment process
We collect this information only to the extent necessary to provide you with meaningful guidance, admissions support, and educational services.
Technical Information
Like all websites, our website automatically collects certain technical information when you visit it. This information does not identify you personally but helps us understand how our website is being used and how we can improve it. This includes:
- Your IP address
- Browser type and version (e.g. Chrome, Firefox, Safari)
- Device type (desktop, mobile, tablet)
- Operating system
- The page or source that referred you to our website
- Pages visited on our website and duration of visits
- Clicks, scroll depth, and interaction patterns
- Cookies and similar tracking identifiers (see the Cookies section below)
Information Submitted Through Forms
Our website features several forms designed to help prospective students and parents connect with us. When you submit any of these forms, the information you provide is collected and stored securely. The types of forms on our website include:
- Admission Enquiry Forms — for students interested in joining our defence coaching programmes
- Contact Forms — for general questions, feedback, or requests
- Scholarship Enquiry Forms — for students seeking information about fee waivers or financial support
- Counselling Request Forms — for parents and students seeking academic or career counselling related to defence education
- Demo Class Registration Forms — for students wishing to attend a free or trial class before enrolment
- Career Enquiry Forms — for individuals interested in joining our faculty or staff
All information submitted through these forms is used strictly in connection with the purpose for which it was submitted.
How We Use Your Information
The information we collect is used solely for legitimate educational, operational, and communication purposes. We do not use your data in ways that you would not reasonably expect. Specifically, we use the information we collect to:
- Process admission enquiries — to assess a student’s eligibility, match them with the right programme, and guide families through the enrolment process
- Provide student counselling — to offer personalised academic guidance based on a student’s age, current class, exam target, and learning needs
- Send course and exam updates — to keep students and parents informed about programme schedules, upcoming batches, exam dates, syllabus changes, and study resources
- Respond to enquiries and support requests — to address questions submitted through forms, phone calls, email, or WhatsApp
- Communicate about events and programmes — to share information about open days, workshops, scholarship programmes, and other academy activities
- Process payments and maintain financial records — to manage fee collection, receipts, and accounting requirements
- Send marketing communications — to share information about our Sainik School coaching, AISSEE preparation, military school coaching, and related programmes with interested families (you may opt out at any time)
- Improve our website and services — to analyse how visitors use our website and identify areas for improvement
- Ensure security and prevent misuse — to monitor for fraudulent activity, unauthorised access, or misuse of our systems
- Meet legal and regulatory obligations — to comply with applicable Indian laws, government requirements, or lawful instructions from authorities
Student Information and Educational Records
Young Star Defence Academy is an institution that serves school-aged children preparing for some of India’s most competitive defence entrance examinations. We handle student information with the utmost care and discretion.
Student records — including enrolment details, academic progress, test scores, attendance, and counselling notes — are maintained securely and accessed only by authorised faculty and administrative staff who require that information to provide educational services. These records are used exclusively for the purposes of academic guidance, progress tracking, examination preparation, and administrative management.
We do not share individual student academic records with external parties except in circumstances where it is legally required or where you have explicitly provided your written consent. All staff who have access to student information are expected to treat it with strict confidentiality.
Parent and Guardian Information
Because our students are predominantly minors, we frequently interact with parents and guardians as the primary point of contact. When you provide your contact details on behalf of your child, we use that information to:
- Keep you informed about your child’s academic progress and attendance
- Share important updates about the examination calendar, batch timings, and syllabus
- Communicate about fee payments, receipts, and financial matters
- Invite you to parent-teacher meetings, open days, or counselling sessions
- Share relevant announcements about our Sainik School coaching and defence education programmes
We treat parent and guardian information with the same level of care as student information, and we use it only in ways that are directly connected to your child’s education and wellbeing.
Payment Information
When you make fee payments to Young Star Defence Academy, all transactions are processed through secure, third-party payment gateways that comply with applicable security standards. We do not store, record, or retain your complete credit card numbers, debit card numbers, net banking credentials, UPI PINs, or any other sensitive banking or payment authentication details on our servers.
We may retain transaction-level information — such as the transaction reference number, amount paid, date of payment, and course or programme for which payment was made — for accounting, reconciliation, and legal compliance purposes. This transaction data does not include your full card or bank account details.
If you have questions about the security of your payment, please contact the payment gateway provider directly or reach out to us using the details at the end of this policy.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. They allow websites to remember your preferences, understand how you navigate through pages, and improve your overall experience. Our website uses the following types of cookies:
Essential Cookies
These cookies are necessary for the website to function. They enable basic features such as page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies, and they cannot be disabled in our systems.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website — for example, which pages are most visited, how long visitors stay, and from where they arrive. This information helps us improve the structure and content of the site. These cookies collect data in an aggregated form that does not identify you personally.
Performance Cookies
Performance cookies allow us to measure and improve the technical performance of our website, including page load times and responsiveness across different devices and browsers.
Marketing Cookies
We may use marketing cookies to deliver relevant advertisements and content to visitors who have previously shown interest in our defence exam coaching programmes. These cookies help ensure that our advertising reaches families genuinely looking for Sainik School coaching, AISSEE preparation, or similar services, rather than being shown to unrelated audiences.
Managing Cookies
You can disable or limit cookies through your browser settings. Most browsers allow you to block third-party cookies, delete all cookies on exit, or alert you before any cookie is stored. Please note that disabling certain cookies may affect the functionality of our website. Refer to your browser’s help documentation for specific instructions.
Google Analytics and Advertising Services
We may use the following Google and Meta services on our website:
- Google Analytics — to understand visitor behaviour, traffic sources, and engagement patterns on our website. Data collected through Google Analytics is anonymised and aggregated.
- Google Search Console — to monitor website performance in Google search results, identify technical issues, and improve organic search visibility.
- Google Ads — to run paid advertising campaigns that reach families and students searching for defence education and coaching services online.
- Meta Advertising Platforms (Facebook and Instagram) — to reach relevant audiences with information about our programmes, based on interests and demographics.
These tools may use cookies or pixel technologies to collect data about user behaviour. The data collected is governed by the privacy policies of Google and Meta respectively. We use the insights from these tools to improve the relevance and quality of our services and communications, not to build individual profiles for commercial sale.
WhatsApp, SMS, Email and Phone Communications
Young Star Defence Academy uses multiple communication channels to stay connected with prospective and enrolled students and their families. This is necessary given the time-sensitive nature of defence entrance examination preparation, where updates about admission windows, exam dates, batch commencement, and counselling sessions must reach you promptly.
By submitting any enquiry, admission form, registration form, scholarship application, contact form, demo class registration, or any other communication to Young Star Defence Academy — whether through our website, in person, or via phone — you expressly consent to receiving the following types of communications from us:
- Phone calls — to discuss admissions, course details, exam schedules, and counselling
- SMS messages — for reminders, updates, and notifications
- WhatsApp messages — for detailed programme information, study materials, important announcements, and customer support
- Emails — for admission updates, course information, newsletters, and exam notifications
This consent covers communications related to admissions, enrolled programmes, examination preparation updates, scholarship information, events, fee reminders, and general academy announcements. If you wish to stop receiving marketing communications, you may contact us at info@youngstardefenceacademy.com to opt out. Please note that operational communications related to your child’s enrolled programme may continue.
Information Sharing and Disclosure
Young Star Defence Academy does not sell, rent, lease, or trade your personal information to any third party for commercial purposes. Your trust matters deeply to us, and we have no interest in treating your personal data as a commodity.
We may share limited information with third parties only in the following circumstances:
- Payment processors and financial service providers — to facilitate secure fee transactions on our behalf
- Website hosting and technology vendors — who maintain our website infrastructure, email systems, CRM tools, or learning management platforms under strict confidentiality obligations
- Legal authorities and government agencies — when we are required to do so by law, court order, or lawful instruction from a competent government or regulatory authority in India
- Professional advisors — such as accountants or legal counsel, where necessary and under binding confidentiality agreements
Any third party that receives data on our behalf is required to handle it in accordance with applicable privacy obligations and only for the specific purpose for which it was shared.
Data Security
We take the protection of personal information seriously and have implemented a range of technical and administrative safeguards to protect the data we hold:
- SSL Encryption — our website uses Secure Socket Layer (SSL) encryption to protect data transmitted between your browser and our servers
- Secure servers — personal data is stored on servers with appropriate access controls and security configurations
- Access controls — access to personal information is restricted to authorised personnel who need it to carry out their responsibilities
- Monitoring and logging — we monitor our systems for unusual activity, unauthorised access attempts, and potential security incidents
- Administrative safeguards — our team is expected to follow internal data handling guidelines and treat all personal information with confidentiality
While we take every reasonable precaution, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information and encourage you to take appropriate precautions when sharing data online, such as not sharing sensitive personal details beyond what is required in a form.
Data Retention
We retain personal information for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention approach is as follows:
- Admission and enquiry records — retained for the duration of the engagement and for a reasonable period thereafter, in case you re-enquire or wish to resume your application
- Student academic records — retained for the duration of the student’s enrolment and for a period after programme completion, in accordance with educational institution norms
- Financial and payment records — retained for the period required under applicable Indian accounting and taxation laws
- Marketing opt-in records — retained until you opt out or withdraw consent
When personal data is no longer required and there is no legal basis for its continued retention, we take reasonable steps to securely delete, anonymise, or dispose of it.
Children’s Privacy
Young Star Defence Academy exists specifically to serve school-aged children preparing for defence school entrance examinations. We understand and accept that a large portion of the students we work with are minors — typically between the ages of 8 and 17 years. Because of this, we take special care with how we handle information about children.
- Admission forms and enquiry processes for minor students are expected to be completed by a parent or legal guardian, who provides their own contact details and consents on behalf of the child.
- We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement and consent.
- Student academic data and progress records are shared with parents and guardians as the responsible adults, not with the student independently, unless the student is of a mature age and parental preference is otherwise stated.
- If you believe that your child’s personal information has been collected without your knowledge or consent, please contact us immediately at info@youngstardefenceacademy.com and we will take prompt action to review and address the matter.
Your Rights
We respect your right to understand, control, and manage your personal information. You have the following rights with respect to the data we hold about you or your child:
- Right to access — you may request a summary of the personal information we hold about you
- Right to correction — if any information we hold is inaccurate or out of date, you may request that we correct it
- Right to update — you may update contact details, address, or other personal information by contacting us directly
- Right to deletion — in certain circumstances, you may request that we delete personal information we hold about you, subject to our legal retention obligations
- Right to withdraw consent — where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of previous processing
- Right to opt out of marketing — you may ask us to stop sending you promotional communications at any time by writing to us at info@youngstardefenceacademy.com
To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within a reasonable timeframe.
Third-Party Websites
Our website may contain links to external websites — for example, official Sainik School websites, AISSEE notification portals, government education boards, or news resources relevant to defence education. These external websites operate independently of Young Star Defence Academy and are governed by their own privacy policies.
We have no control over the content, practices, or privacy standards of third-party websites, and we accept no responsibility for them. We encourage you to read the privacy policy of any third-party site you visit before submitting personal information.
International Users
Young Star Defence Academy is an India-based institution, and our website and services are primarily directed at students and families based in India. All personal data collected through our website and forms is processed and stored in India, on servers located within Indian jurisdiction.
If you are accessing our website from outside India, please be aware that your information will be transferred to and processed in India, where data protection laws may differ from those in your country of residence. By using our website, you consent to such transfer and processing.
Compliance with Applicable Laws
Young Star Defence Academy is committed to operating in accordance with applicable Indian laws relating to data protection, privacy, and information technology. This includes, where applicable, the Information Technology Act, 2000, the Information Technology (Amendment) Act, 2008, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
As India’s data protection framework continues to evolve, including under the Digital Personal Data Protection Act, 2023, we are committed to reviewing and updating our practices to remain in compliance. We strive to be a responsible handler of personal data in all aspects of our operations.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or best practices. When we make changes, we will revise the “Last Updated” date at the top of this page. For significant changes, we may also notify you through a banner on our website or via direct communication.
We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any update constitutes your acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or the way your personal information is handled by Young Star Defence Academy, please do not hesitate to contact us:
Young Star Defence Academy
Website: https://youngstardefenceacademy.com
Email: info@youngstardefenceacademy.com
Phone: +91 81013 13136
We are available to assist you and will respond to all privacy-related queries within a reasonable period, typically within 7 working days.
Grievance Officer
In accordance with applicable Indian information technology regulations, Young Star Defence Academy has designated a Grievance Officer to address concerns or complaints related to the collection, storage, use, or processing of personal data.
If you believe your privacy rights have been violated, or if you have a complaint regarding how your personal information has been handled, you may direct your grievance to our Grievance Officer using the contact details below:
Grievance Officer — Young Star Defence Academy
Email: info@youngstardefenceacademy.com
Phone: +91 81013 13136
Website: https://youngstardefenceacademy.com
Your complaint will be acknowledged promptly and investigated in good faith. We aim to resolve all grievances within 30 days of receipt. If you remain unsatisfied with our response, you may escalate the matter to the appropriate regulatory authority under applicable Indian law.