Introduction
Young Star Defence Academy respects your privacy. This policy explains:
- What information we collect when you visit our website, submit a form, or contact us by phone or WhatsApp
- How we use that information
- How we protect it
- What rights you have over it
We are based in Amritsar, Punjab, with branches in Chandigarh and Kapurthala. We prepare students for AISSEE, RIMC, RMS, and NDA Foundation exams. By using our website or submitting a form, you agree to this policy. If you don’t agree, please don’t submit your details.
Information We Collect
Personal Information
When you enquire, register, or contact us, we may collect:
- Student’s and parent’s/guardian’s names
- Email and mobile number
- Address (city, state, pin code)
- Student’s date of birth
- Current class, school, and board
- Target exam (AISSEE, RIMC, RMS, NDA Foundation)
- Academic records, if submitted
- Preferred branch
We only collect what we need to guide you and support admissions.
Technical Information
When you visit our site, we automatically collect:
- IP address, browser, device, and operating system
- The page that referred you to us
- Pages visited and time spent
- Clicks and scrolling behaviour
- Cookies (see below)
This data doesn’t identify you personally.
Forms on Our Website
We use several forms: Admission Enquiry, Contact, Scholarship Enquiry, Counselling Request, Demo Class Registration, and Career Enquiry. We use the information from each form only for its stated purpose.
How We Use Your Information
We use your data to:
- Process admission enquiries and guide enrolment
- Provide academic counselling
- Send exam and course updates
- Respond to enquiries
- Share event and programme news
- Process payments and maintain records
- Send marketing updates (you can opt out anytime)
- Improve our website
- Prevent fraud and misuse
- Meet legal requirements
Student Records
We keep student records — enrolment, progress, test scores, attendance — secure. Only authorised staff can access them. We don’t share individual student records outside the Academy unless the law requires it or you give written consent.
Parent and Guardian Information
Since most students are minors, we contact parents to:
- Share academic progress and attendance
- Send exam dates and batch timings
- Discuss fees and payments
- Invite you to meetings and events
- Share relevant programme updates
Payment Information
We use secure third-party payment gateways. We never store your full card numbers, banking credentials, or UPI PINs. We keep only transaction details (amount, date, reference number) for accounting.
Cookies
We use four types:
- Essential — required for the site to work
- Analytics — help us understand visitor behaviour (anonymised)
- Performance — measure load times and speed
- Marketing — show relevant ads to interested families
You can block or delete cookies in your browser settings, though this may affect site functionality.
Google and Meta Tools
We use Google Analytics, Google Search Console, Google Ads, and Meta (Facebook/Instagram) advertising. These tools may set cookies. We use the data to improve our services — not to sell your profile.
WhatsApp, SMS, Email, and Phone
By submitting any form to us, you agree to receive calls, SMS, WhatsApp messages, and emails about admissions, exams, and updates. To stop marketing messages, email info@youngstardefenceacademy.com. Operational updates about your enrolled programme may continue.
Sharing Your Information
We never sell or rent your data. We only share it with:
- Payment processors
- Website/hosting/CRM vendors (under confidentiality terms)
- Legal authorities, when required by law
- Our accountants or lawyers, when necessary
Data Security
We protect your data using SSL encryption, secure servers, access controls, and system monitoring. No method of transmission is 100% secure, so please avoid sharing sensitive details beyond what’s required.
Data Retention
We keep your data only as long as needed:
- Enquiry records — for the engagement period, plus a reasonable time after
- Academic records — during enrolment and a period after
- Financial records — as required by Indian tax law
- Marketing consent — until you opt out
Children’s Privacy
Most of our students are minors (ages 8–17). So:
- Parents or guardians complete admission forms for minors
- We don’t knowingly collect data directly from children without parental involvement
- Academic records go to parents/guardians, not the student directly
If you believe we’ve collected your child’s data without consent, contact us at info@youngstardefenceacademy.com.
Your Rights
You can:
- Access the data we hold about you
- Correct inaccurate information
- Update your details
- Request deletion (subject to legal retention rules)
- Withdraw consent for marketing
- Opt out of promotions
Contact us to exercise any of these rights.
Third-Party Websites
Our site may link to external sites (e.g. Sainik School portals, government sites). We’re not responsible for their content or privacy practices.
International Users
We’re based in India, and all data is stored and processed here. If you access our site from outside India, your data will be transferred to and processed in India.
Legal Compliance
We follow applicable Indian laws, including the IT Act 2000, IT Amendment Act 2008, and relevant IT Rules. We’re updating our practices to align with the Digital Personal Data Protection Act, 2023.
Policy Updates
We may update this policy periodically. Changes will be reflected in the “Last Updated” date above. Continued use of our site means you accept the updated policy.
Contact Us
Young Star Defence Academy
Email: info@youngstardefenceacademy.com
Phone: +91 81013 13136
We respond to privacy queries within 7 working days.
Grievance Officer
For complaints about how we handle your data:
Email: info@youngstardefenceacademy.com
Phone: +91 81013 13136
We acknowledge complaints promptly and resolve them within 30 days.